Existing Applicant/Student updated CCCApply name information in their CCCApply account but the name

Student corrected first name spelling on their CCCApply account but the name update was not captured on the submitted application: (Confirmation Number: 12530290)

Account was updated on 07/29/2019 @ 2:15pm and application was submitted/completed at 2:27pm

Comments

  • severasevera Member
    edited July 2019
    Check the tstmp_create field too. If I recall, account info is taken at create time rather than submit time.
  • For this application:

    tstmp_create time/date: 7/29/2019 2:17pm
    tstmp_submit time/date: 7/29/2019 2:27pm

    If an applicant/student changes or updates their personal information (name/dob/ssn/etc.) when filling out the application fields (in between the create/submit times), shouldn't these updates be captured and submitted with the application?  I would think this would be a good candidate for a change request.

  • edited July 2019
    Hi Craig,

    I've created a Zendesk ticket so we can discuss this issue without disclosing the students information.

    Thanks,

    -kc
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