Existing Applicant/Student updated CCCApply name information in their CCCApply account but the name

Craig_Connor_-_Saddleback_College
Craig_Connor_-_Saddleback_College Member
edited July 2019 in CCCApply
Student corrected first name spelling on their CCCApply account but the name update was not captured on the submitted application: (Confirmation Number: 12530290)

Account was updated on 07/29/2019 @ 2:15pm and application was submitted/completed at 2:27pm

Comments

  • severa
    severa Member
    edited July 2019
    Check the tstmp_create field too. If I recall, account info is taken at create time rather than submit time.
  • Craig_Connor_-_Saddleback_College
    Craig_Connor_-_Saddleback_College Member
    edited July 2019
    For this application:

    tstmp_create time/date: 7/29/2019 2:17pm
    tstmp_submit time/date: 7/29/2019 2:27pm

    If an applicant/student changes or updates their personal information (name/dob/ssn/etc.) when filling out the application fields (in between the create/submit times), shouldn't these updates be captured and submitted with the application?  I would think this would be a good candidate for a change request.

  • Kasey_Crosby
    Kasey_Crosby
    edited July 2019
    Hi Craig,

    I've created a Zendesk ticket so we can discuss this issue without disclosing the students information.

    Thanks,

    -kc
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