Reset Downloads

I enter an application number and keep getting an ERROR CODE of Status 500 - Request Failed


  • Jane Linder
    Jane Linder Member, Moderator

    Good Morning John; thanks for posting this. We ran into some issues with CCCApply admin yesterday during our maintenance update, and this is probably related. I've asked our support team to open a ticket, and I've notified the dev team that this is happening. I will post an update as soon as I have one.

  • Hello. I am following to see when this issue will be resolved. I am getting the same message. Thank you!

  • Yes, please let us know when the issue is resolved. We are also receiving the same error 500 message.

    Thank you,

  • Jane Linder
    Jane Linder Member, Moderator
    edited November 2022

    Hi All,

    We have a hotfix going out this afternoon to fix this issue. Thanks for reporting this!

    Zero Downtime Fix for CCCApply Admin in Pilot and Production Today

    Jane Linder Member, Administrator, Moderator


    A hotfix to address an issue with the Reset Download utility in CCCApply Admin will be pushed to Pilot and Production today, Thursday, November 17, 2022. There is no downtime expected for these releases.