Error when importing Supplemental Questions in Pilot

alisonwan
alisonwan Member
edited June 10 in CCCApply

I downloaded an inactive Supplemental Questions from our college dated 2013-01-01, and try to import it again. The following error occurred on import:

javax.xml.bind.UnmarshalException - with linked exception: [Exception [EclipseLink-25004] (Eclipse Persistence Services - 2.7.1.v20171221-bd47e8f): org.eclipse.persistence.exceptions.XMLMarshalException Exception Description: An error occurred unmarshalling the document Internal Exception: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.] null Exception Description: An error occurred unmarshalling the document Internal Exception: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.

The XML is valid in a XML validator. Could you suggest what the issue maybe please? I understand the xml is rather old. Thank you in advance.

Best Answer

  • alisonwan
    alisonwan Member
    Answer ✓

    Thank you Jason. I have now submitted a ticket.

    Alison

Answers

  • Jason Smith
    Jason Smith Member, Moderator

    Hello Alison,

    Can I have you please open a ticket by sending an email to: [email protected]

    Please include the XML file and what school you are from ( I can't seem to tell that) and we can begin troubleshoot this issue.

    Thank You,

    Jason Smith

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