Zero Downtime Student Success Suite Pilot Release Today

A Student Success Suite(SSS) Minor Release Pilot release is targeted for today, Wednesday, April 13, 2022, beginning at approximately 12 pm. This minor SSS release will include one week of user testing by student volunteers. If the user testing is successful, the Production release will be targeted for Friday, April 22, 2022, starting at approximately 5 pm.  There is no downtime expected for this release.

This minor release will update the following SSS products:

  • OpenCCC Student Account System
  • CCCApply Student Applications
  • CCC MyPath

The SSS minor release includes the following enhancements and fixes:

OpenCCC Student Account System

  • Update to email/phone validation workflows
  • Students using a mobile phone to verify their student account are blocked when another student account has the same phone number. This SSS minor release changes the student account Sign In page so that it requests an email address by default when a student creates a new account. Students are still able to create an account using their mobile phone number for verification, but will need to click “Use mobile number instead” from the Create Your Account page. Refer to the documentation listed below for more information on this new default Create Account workflow:
  • SSS Release 1.0 Release Notes
  • How to Create A New OpenCCC Account
  • How to Recover Your OpenCCC Account
  • How to Sign In to Your OpenCCC Account
  • How to Edit Your OpenCCC Account
  • Long delay in delivery of account verification code
  • Some students report a long delay in receiving their account verification code. This has been fixed.

CCCApply Student Application System

  • Students confused by the display of different college's cached banner logo
  • Students who apply to multiple colleges report confusion when the banner for the first college they apply to remains even when they click “Apply” from a different college’s website.  This has been fixed.
  • New “agent_email” field added to the International Application Domain in CCCApply Report Center

CCC MyPath Student Onboarding System

MyPath Card with rule not displayed to test students in Pilot for Oxnard College MIS 682. This has been fixed.