Report Center reports not opening applications after displaying search results

Michael_Harlow
Michael_Harlow Member
edited January 2020 in CCCApply Report Center
When using the Report Center we are able to run any of the query reports and receive results, but when we try to open an application from the links the page just shows the Please Wait alert box stating that the application is loading.  The page just seems to hang at this point.  We have duplicated the problem from multiple browsers.

Comments

  • [Deleted User]
    [Deleted User]
    edited January 2020
    Morning Michael,
    We will need additional information.  So we will open a Zendesk ticket to track this issue.
  • Marie
    Marie Member
    edited January 2020
    El Camino College has the same problem.  The Report Center will not load the Full Application Report.  Please fix so that we can work on our submitted applications.
    Marie
  • Angelica_Contreras
    Angelica_Contreras Member
    edited January 2020
    Santa Barbara City College has the same problem. 
  • Kyle_Mack
    Kyle_Mack Member
    edited January 2020
    Coast Colleges too.
  • [Deleted User]
    [Deleted User]
    edited January 2020
    All,
    We have escalated this issue to the DevOPS support team, and have made it a HIGH priority for attention.  I will update this stream (for those of you without a Zendesk ticket already created) once I have an update.
    Merrie
  • Darlene_Manes
    Darlene_Manes Member
    edited January 2020
    Butte College too. Was happening yesterday afternoon as well if that helps
  • [Deleted User]
    [Deleted User]
    edited January 2020
    All,
    The DevOPS team asked us to test the embedded report, and it now appears to be responding as expected.  If you are still having any issues with the embedded report, please send an email to [email protected] and we will work with your individual College.
    Merrie

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