OpenCCC Help Desk - New Hours of Operation

Patty
Patty
edited September 2018 in CCC Promise Grant Application
To:  All CCC Colleges

Re: New OpenCCC Help Desk Hours of Operation:  7:00AM - 12:00AM, Monday - Sunday.

OpenCCC Help Desk:  (877) 247-4836

Email:  [email protected]


Due to the low volume of incoming support calls received between the hours of 12:00AM - 7:00AM, the California Community Colleges Help Desk has changed their hours of operation from 24/7 to 7:00AM - 12:00AM, Monday through Sunday (7-days a week). We anticipate the impact of this change to be minimal for OpenCCCApply students.

If students call in to the Help Desk during the hours of 12:01AM - 6:59AM they will be able to leave a recorded message and a Help Desk representative will respond via phone or email in the order in which it was received.

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