license expired when trying to log in

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  • Problem
  • Updated 1 week ago
Tried logging in to CCC apply and it indicates license is expired.
Photo of Ruby Guerrero

Ruby Guerrero

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Posted 1 week ago

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Photo of Ari Bader-Natal

Ari Bader-Natal

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Based on the "Related Conversations" that are showing up next to this thread, it looks like the annual license was not renewed prior to expiration several times in previous years (also the 2019 renewal and 2017). This downtime would be easy to avoid simply by renewing the license prior to the expiration date. Could this be scheduled to be addressed in advance next time? 
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Merrie Wales, Official Rep

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Good morning, all.

We are aware that the Report Center license has expired (6/30/20). We are working to get the license renewed & reloaded as soon as possible. We do understand many of your daily processes are dependent on this service being available.

We apologize for any inconvenience this may cause you and your staff.