Is CCCApply having issues today?

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  • Question
  • Updated 3 years ago
  • Answered
We haven't been able to download any applications in the last couple of hours.
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Michelle Pena

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Posted 3 years ago

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Merrie Wales, Official Rep

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Michelle,
What College are you with, and can you send the download error logs to staffsupportcctc@openccc.zendesk.com
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Michelle Pena

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Thank you! I just sent the error report. I am with Bakersfield College.


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Chien Shih

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Hello, 

Here is what we experienced and the solution:

==============

From: Ryan Anthony
Sent: Thursday, November 30, 2017 12:28 PM

Subject: RE: Problem: CCCApply down today?

I have edited the download format XML files for DA and FH to included Lee's changes. We'll have to monitor new applications to make sure they are getting imported as expected.

 - Ryan



From: Roland Amit
Sent: Thursday, November 30, 2017 12:21 PM

Subject: RE: Problem: CCCApply down today?

Greetings All,

It looks like CCCApply had made some changes a few weeks ago, I had sent out an email on the 16th about it.

Essentially, it is now importing the parentheses and it is causing everything to shift right/truncate info due to the additional characters being brought in.

https://www.ccctechnology.info/ccctc/topics/application-phone-numbers-and-download-client?topic-reply-list%5Bsettings%5D%5Bpage%5D=1#topic-reply-list

Best as I can tell, the XML edit is a quick fix, but we'll still need to upload the later version of the Download Client/Jar file as referenced above.

               

------------------            
Roland B. Amit
Sr. Supervisor, Enrollment Services

Foothill College
12345 El Monte Road
Los Altos Hills, CA 94022

AmitRoland@FHDA.edu
650.949.7112 - Tel
650.949.7048 - Fax

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