Closing the browser tab while viewing the spam filter clears out the entire list

  • 2
  • Question
  • Updated 2 months ago
  • Answered
In the Administrator site, if I have the Spam Filter page open (with results on the page) but close the tab, the next time I log in all of the results are gone. I checked through the report center and it looks like they're all being confirmed as spam. 

For example, all of our results that were submitted over the weekend. I can send application numbers if needed. 
Photo of Lora Blakley

Lora Blakley

  • 18 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 2
Photo of Merrie Wales

Merrie Wales, Official Rep

  • 960 Posts
  • 57 Reply Likes
Good morning Lora,
I just called and left you a voicemail regarding your SPAM filter.  
Merrie
Photo of Jarret McClain

Jarret McClain

  • 1 Post
  • 0 Reply Likes
We just experienced this same thing.  We had 12 pages and then none.
Photo of Merrie Wales

Merrie Wales, Official Rep

  • 960 Posts
  • 57 Reply Likes
Good Morning Jarret,
I will give you a call so we can discuss what is occurring.  We hesitate to discuss SPAM filter issues in a public forum as it gives SPAMMERS more information.

Merrie