.me email extension

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  • Question
  • Updated 1 year ago
  • Acknowledged
Some of our LA colleges received a spike in application submission from 04/19/2019 to 04/21/2019.  1,833 of these applications have an email extension of ‘.me’.  The ‘.me’ email extension is for the country of Montenegro but it is unusual that so many applications were submitted with this extension in such a small time frame.  Did anyone else experience this?  Could these be fraudulent applications?
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Olivia Alvarado

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Posted 1 year ago

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Matthew Owen

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About 2% of our applications with a .me email are legit and in each of those case they were personalized email addressed. last_name.me or something like that.
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Merrie Wales, Official Rep

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Good Morning Olivia,
We have had reports of "bulk" SPAM applications over the weekend.  And while the ones being reported to the Helpdesk were not with a .me email they were SPAM.  Please send the list of confirmation numbers to the Support Helpdesk and we can assist with making sure they are all marked as SPAM in the database.  
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Olivia Alvarado

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FYI - on 04/29/19, a couple of our LA colleges received about 400 applications each with a .me email extension. I provided them with a list and asked them to report the identified spam applications to the Helpdesk.
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Olivia Alvarado

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Dear Support Helpdesk, 

On 04/30/19, the same two LA Colleges were a target of bulk SPAM applications with .me email extensions.  I provided them with a list of apps and asked them to report the identified spam applications to your area.  It is very concerning that so many of these applications are getting through the spam filter. Is it possible to add some logic that will prevent an OpenCCC Student Account from being created if the personal email contains a .me email extension?
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Matthew Owen

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email sent.
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Olivia Alvarado

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Can you send me the same email?  Thanks.
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Matthew Owen

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Sure, I can't find an email for you.
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Matthew Owen

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email sent.
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Olivia Alvarado

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Thanks for the offer Matt. I'll keep it in mind.

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Merrie Wales, Official Rep

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Recent Issues with the CCCApply Spam Filter - Wednesday, June 12, 2019

Dear Colleague: 

We are aware of a number of recent issues with CCCApply related to the spam filter system, which was implemented to help colleges combat fraudulent applications. A major update to the model used by the spam filter system was deployed on May 10th. In the weeks after this deployment we noticed that the system was generating a high volume of mistakes.  

After analysis and multiple attempts at deploying other solutions, on June 7 we rolled the model used by the spam filter back to the model used before May 10th. We have been observing the results of this model continually since the rollback and the pattern has normalized. At this time, we consider the spam filter system to be stable to the same standards that it displayed in the previous deployment between September 29, 2018, and May 10th, 2019.

We continue to analyze the issues that were seen between May 10th and June 7 and will continue to work on improvements to the spam filter system for future deployments. We regret any negative impact related to the recent update that was rolled back and appreciate all contact from the colleges that informed us of the issues they encountered. 

Questions and concerns related to this incident may be directed to Patty Donohue,  CCCApply Product Manager at pdonohue@ccctechcenter.org

Thank you.