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CCCApply

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Photo of Patty - OpenCCCApply Product Manager
Links & Resources to Support Your CCCApply Release 6.2.0 Pilot Review
The are the three most important links needed to support your CCCApply release 6.2.0 implementation in the Pilot Environment and prepare ...
  • 1 me too
  • 0 replies
  • Question
Photo of Patty - OpenCCCApply Product Manager
REMINDER: CCCApply Pilot Update Today - September 14 - Beginning at 10:15 AM
In preparation for the CCCApply 6.2.0 release on September 28, there will be a Pilot environment update today starting at 10:15AM.  The...
  • 1 me too
  • 1 reply
  • Question
Photo of Elizabeth
How can I test the Spam filter in the Pilot Admin 2.0?
I thought that it was determined that if an application was submitted with the Foster Youth flag marked as yes, then it would fall into t...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Thomas Cossey
User Manager in Pilot
I'm logged into the pilot site, when I go to 'user manager', 'edit user' I don't see a way to delete a user.   I need to be able to delet...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Patty - OpenCCCApply Product Manager
Notice: OpenCCCApply Pilot Site Maintenance Today 1:00PM
The CCCApply development team will be making some technical updates to the Pilot environment today starting at 1:00pm. The site will be d...
  • 1 me too
  • 1 reply
  • Question
Photo of Patty - OpenCCCApply Product Manager
System Outage Issue on August 14, 2018
At approximately 12pm PST on August 14th, the operations staff at the Technology Center were made aware that some colleges experienced lo...
  • 1 me too
  • 3 replies
  • Question
Photo of Susan
Bad applications being downloaded
We are receiving bad information on our applicationdownloads.  We are not sure if the problem is an attack or the application was not tr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Debra Thayer
Downloading same applications multiple times on 8/23/2018 followed by only empty files on 8/24/2018
This appears to have started yesterday at 5:00 pm and continued until 10:00 pm after which time we have been downloading empty files.  I ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Jessica Keen
Application Deletion and Re-submission
A Student applied using family member's SSN.  Is there a way to delete the application in CCCApply and have them re-apply with the correc...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of William Diehl
How are majors organized on the application?
We have almost 200 different majors consisting of AA/AS degrees, certificates, and UC/CSU transfer degrees. This list was uploaded to the...
  • 4 me toos
  • 7 replies
  • Question
  • Answered
Photo of Monica Boyes
Concurrently enrolled students under the age of 13 cannot create CCCID numbers to access Canvas
We have concurrently enrolled students under the age of 13 who are unable to obtain CCCID numbers. They are trying to take online classe...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Roberto
Helpdesk - Phone Support
We are aware that our helpdesk line (1-877-247-4836) is experiencing connectivity issues. We are working with our helpdesk vendor to reme...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Olivia Alvarado
In-progress Applications
Can college staff view in-progress applications like they used to in Xap?  A college is requesting a report of students who started a ter...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Elizabeth
502 Bad Gateway error
Mt. San Jacinto College is reporting issuing with the application.  When students attempt to go to the CCCApply application site, they ge...
  • 4 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of Felicia Martinez
Step: Forward needs to be updated
After students complete the CCCApply application they are directed to Step:Forward where our Colleges information needs to be updated. I ...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved